Our Team
As industry veterans, we understand the distinctive challenges, industry trends, regulations, and emerging risks our healthcare provider clients face.
Meet the AP Healthcare Team
The AssuredPartners Healthcare team is a group of experienced professionals dedicated to serving the insurance needs of healthcare organizations. Our team is fully vested in providing exceptional service and building long-term partnerships in an industry that requires specialized coverage.
As industry veterans, we understand the distinctive challenges, industry trends, regulations, and emerging risks our clients face, such as patient, client, and resident care, liability concerns, property protection, and regulatory compliance. As partners, we work together to navigate complex coverages, identify potential gaps, and implement risk management strategies to mitigate potential losses.
Leadership Team
With a diverse range of skills, experiences, and perspectives, our Healthcare leadership team synergizes their expertise to navigate the ever-evolving landscape of the healthcare industry, ensuring that we remain at the forefront of innovation and continue to exceed the expectations of our clients and stakeholders. Their understanding of the sector and shared vision helps guide our team and clients through the intricate landscape of insurance and risk management.
Leadership Profile
Abby brings a wealth of experience to AssuredPartners with her impressive 20-year global market carrier background in underwriting and business development. Her extensive experience spans multiple industries with a predominant focus on specialty programs, notably for the senior living and long-term care industry. Abby advocates for our clients by identifying and sourcing new products, providing innovative coverage solutions, and aligning resources with client needs to mitigate risk and improve their bottom line. As our National Healthcare Vertical Leader, Abby collaborates with our offices nationwide, providing industry training and education, guidance, and support to ensure our clients receive an exceptional service experience.
Leadership Profile
With over 25 years of experience across various healthcare sectors, Kristy brings unparalleled expertise to her role as leader of our healthcare Litigation and Clinical Consulting Team. Her background spans clinical risk management, litigation, and claims handling, including ten years as a Litigation Manager and six years as a Claims Director. Kristy’s expertise includes managing complex claims litigation for clients in captives and risk retention groups, where she maintained a strong record of favorable trial outcomes. Today, she specializes in handling catastrophic events and media management.
Claims & Clinical Team
Providing care and support is a great responsibility that comes with unique challenges. By prioritizing open communication, responsiveness, and proactive support, our healthcare team is fully vested in your organization and those under your care.
Our Claims and Clinical Team comprises professionals with years of industry experience, many of whom hold credentials such as RN, BSN, and MSN. Our Litigation Team comprises licensed adjusters, paralegals, attorneys, and professionals with former defense work experience. This depth of expertise ensures your organization is supported by a team that understands the industry’s intricacies and specific demands.
Professional Profile
Cathy is a Registered Nurse and holds a BSN, NPD-BC and RAC-CT. She has over 35 years of experience in the senior living industry serving in multiple capacities including as a Director of Nursing and Regional Clinical Consultant. Cathy is a presenter to professional organizations of educations regarding best risk management practices. She has extensive experience in clinical and environmental risk assessments, education, mentoring, adverse event mitigation, action plan assistance, mock survey including survey preparedness, consulting services, and high-risk chart reviews.
Professional Profile
Jamie began his career providing legal services for the United States Marine Corps. He then dedicated sixteen years to defending senior living operators for various defense firms. Jamie has extensive experience in case management of lawsuits, developing legal strategies and facilitating communications between client and adjusters.
Professional Profile
Kena is a certified senior litigation paralegal who acquired her experience while working for one of the largest plaintiff firms associated with senior living litigation, Morgan & Morgan. Kena now uses her knowledge of civil litigation to guide the defense for AssuredPartners' clients.
Professional Profile
Kristy D. is an RN and holds her master's degree in Healthcare Administration. Kristy has over 15 years of claims management experience with a multi-location skilled provider operating in one of the most litigious states in the country. She has participated in, and provides guidance to senior living operators related to, mediations, arbitrations, trial preparation, and settlement negotiations.
Professional Profile
Lisa is a Registered Nurse, Certified MDS Nurse Assessment Coordinator, Certified Gerontological Nurse, Infection Control Preventionist, and a Certified Director of Nursing in Long Term Care who has provided consulting services to senior living facilities across the United States. She has worked in a variety of capacities in long-term care having been a Director of Nursing, a Regional Facility Consultant, and a Corporate Quality Assurance Risk Management Nurse. Lisa has received national awards, and the Circle of Excellence award from NADONA/LTC and is considered an expert on Long Term Care issues.
Professional Profile
Peggy is a Registered Nurse and holds an MSN, BC, CEAL, WCC and QCP. She has over 31 years of experience in the senior living industry serving in multiple capacities including as a Director of Nursing, Regional Clinical Consultant and VP of Clinical Operations. Peggy has extensive experience in clinical and environmental risk assessments, education, mentoring, adverse event mitigation, survey readiness, mock surveys for both SNFs and ALFs, consulting services, and catastrophic event response.
Professional Profile
Renee is a licensed Nursing Home Administrator and is MDS certified. She is a former senior living COO who was responsible for 100 million+ in annual revenue and a staff of more than 1,600 employees in the service lines including Skilled Nursing Facilities and Assisted Living Facilities. Renee's vast experience also includes implementing organizational development changes to enable organizations to better respond and adapt to industry and market changes.
Professional Profile
Sandra has dedicated over 15 years to serving the residents and staff of various senior living operators. She has held industry positions including Nursing Home Administrator, Human Resource Director, Director of Safety Committee, Business Office Manager, Director of Business Services, and Director of Admissions and Marketing. Sandra has a proven history of assisting facilities in maintaining compliance with federal, state, and local laws and regulations.
Professional Profile
Sarah is a paralegal who joined Assured Partners after spending seventeen years working for several of the largest plaintiff firms associated with senior living litigation; Wilkes & McHugh and Circeo Fannin. Sarah is experienced in both state and federal court with extensive knowledge of the discovery process, drafting of pleadings and pre-trial motions, as well as obtaining expert testimonies.
Featured News & Insights
As the healthcare industry continues to evolve, staying informed and prepared has never been more crucial. That’s why we are thrilled to announce our 2025 Webinar Series, a yearlong lineup of...
The Centers for Medicare & Medicaid Services (CMS) has announced significant updates to their Long-Term Care (LTC) surveyor guidance, as detailed in the recent QSO-25-07-NH memorandum. Effective...
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